Transform Your Travel Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect personal information that you provide to us, including your name, email address, phone number, travel preferences, and payment information when you use our services.

How We Use Your Information

We use your information to provide travel planning services, communicate with you about your trips, process payments, and improve our services. We may also send you marketing communications if you have consented to receive them.

Information Sharing

We share your information with trusted partners (hotels, airlines, tour operators) only as necessary to fulfill your travel arrangements. We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Effective Date: January 1, 2024

Service Agreement

By using Trustworthy Journey Co's services, you agree to these terms. Our services include travel planning, booking assistance, and travel support.

Payment Terms

Planning fees are due upon service confirmation. Travel costs (flights, hotels, etc.) are billed separately and due according to supplier terms. Cancellation policies vary by supplier.

Liability

We act as intermediaries between you and travel suppliers. While we strive for accuracy, we are not liable for supplier changes, cancellations, or travel disruptions beyond our control.

Cancellation Policy

Planning fees are non-refundable once work begins. Travel component cancellations are subject to supplier policies. We recommend travel insurance for protection.

Intellectual Property

All itineraries and travel plans created by us remain our intellectual property. You may use them for your personal travel but may not redistribute or resell them.

Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and settings to enhance your experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics and social media platforms.

Contact Us

For questions about our cookie policy, contact us at [email protected]

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DMCA Policy

Effective Date: January 1, 2024

Copyright Protection

Trustworthy Journey Co respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe your copyrighted work has been used without permission, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the infringing material on our site
• Statement of good faith belief that use is not authorized
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

DMCA Agent

Send DMCA notices to:
Email: [email protected]
Address: 2847 Market Street, Suite 320, San Francisco, CA 94114

Counter-Notification

If you believe material was removed in error, you may file a counter-notification following DMCA procedures.

Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyright.

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GDPR Compliance

Last Updated: January 1, 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request copies of your personal data and information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of how we process your personal data in specific situations.

Right to Data Portability

You can request transfer of your data to another service provider in a machine-readable format.

Right to Object

You can object to processing of your personal data for direct marketing or other purposes.

Legal Basis for Processing

We process your data based on consent, contract performance, legal obligations, and legitimate interests.

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law.

Exercising Your Rights

To exercise these rights, contact us at [email protected]